Datasquirt  -

Datasquirt provide hosted contact centre software to make SMS, Email, Social Media, Fax and Web Chat easy.  Their proven CONTACT™ platform makes it straightforward for contact & call centres to:

  • Integrate sms, email, social media and web chat with calls
  • Get real time reporting across multiple channels
  • Control the quality and queuing of communications
  • Improve business performance and efficiency

Used by large organisations in the financial services, local government, communications, education, and logistics sectors, Datasquirt makes a sophisticated unified communications system easy and fast to implement.

IE –

Intelligent Environments plc is part of Parseq plc that focuses on technology-led outsourcing solutions spanning digital banking solutions, contact centre support, hosting services and payment BPO. IE works with many of the leading high street banks and building societies, providing innovative solutions to help acquire new customers, improve customer service and reduce costs.


MPI Europe –

MPI Europe (MPIE) specialises in Financial Services Consulting & focuses on business process and technology projects that result from regulatory driven & technology enabled change. They have a significant track record working in banking, capital markets, asset & alternative funds management. MPI has successfully completed business driven programmes for MiFID & other regulatory programmes, merger/integration, implementations of major financial applications including order management systems, general ledgers, broker voting & equity commission sharing/unbundling, operational risk, and client reporting. MPIE has worked with a number of leading banks & asset management companies, as well as with specialist information technology firms.

This in-depth experience and expertise enables MPIE to work with financial companies to evaluate their existing processes & develop a programme which effectively implements change for people, process and technology with follow through to deliver business benefit.

MPIE offers a range of engagement types from traditional advisory consulting, through programme management & business analysis assistance, to providing a full implementable solution to certain business challenges – commission sharing, client reporting, supply chain finance & operational risk management - through their strategic partnerships with selected technology providers. Our content-led, innovative, collaborative & implementation focused approach differentiates us from other consultancies.

Mobinetic –

Mobinetic is the leading mobile platform for global retail banks enabling them to empower their customers to securely perform essential banking activities whilst at the same time, providing a number of value-added services. With over 15 years’ experience of integrating digital solutions within core banking environments, organisations can be safe in the knowledge that their mobile solution is secure, fast and reliable and provides them with a compelling, innovative channel to help acquire new customers and reduce operational costs.

Panviva –

Description: SupportPointEmailLogo

Since 1996, Panviva has been helping its customers – including National Australia Bank, Liverpool Victoria Friendly Society, HP, Medibank Private, BT, Bupa, and Foster's – cut operating costs and improve performance. Panviva's SupportPoint is the world’s leading Business Process Guidance (BPG) solution. More than 200,000 users across 37 countries rely on SupportPoint to guide them through complexity, change, and compliance in an increasingly challenging global market.

Panviva developed SupportPoint to solve the problems of inefficiency and inaccuracy that plague today's call center and customer service representatives. SupportPoint helps these users navigate, in real time and in highly accessible form, the many layers of applications, information, policies, and procedures that they need at their fingertips to perform their job. Business Process Guidance solutions provide you with a Global Positioning System (GPS) for your desktop.  It identifies the business user’s role and delivers the right information in real-time.
Numerous global customers, in industries such as banking, health insurance, property and casualty (P&C) insurance, telecommunications, and media, use SupportPoint as their primary system for providing real-time guidance to their customer-facing employers.


RT IT Consulting is built upon the knowledge and experience of 20 years involvement in major IT banking projects. RT IT Consulting provide many skills, including:

  • Helping IT managers understand and appreciate an operation’s business aspects
  • Clearly explaining technical issues and jargon to increase knowledge and understanding among non-technical staff
  • IT strategy formulation and articulation
  • Business case development for IT investments.

These skills underpin the services offered, services which enhance projects at all stages of the application development life cycle including Business Case Formation, Feasibility Studies, Business Modelling, Requirements Definition, Application Architecture, Project & Application Design Reviews and Project Team Coaching.

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